Hi. This is the designer, Armani Sadeghi. I'm so incredibly sorry to hear you had this experience. We're looking everywhere in our system to find out how that could be possible, but we haven't found anything yet. Please let me know if this is accurate so we can ship your products today. I will personally make sure they're sent out via Next Day Air, but the review system doesn't allow us to see who wrote these reviews. We pride ourselves on going above and beyond for every customer, but we do make mistakes, so if we messed up, please let me know so I can make this up to you immediately. I sincerely apologize for any inconvenience, and I appreciate your feedback.